Epi Centre News
Wisdom through Sharing
Epi Centre News
Wisdom through Sharing
Customer Experience Training
The Binarix Epicentre Communication Training System™, is an adaptive range of tailored programs, which aim to assist teams to develop and strengthen positive behaviours and effective communication skills to truly ‘live’ an organisation’s corporate values.
Teams achieve these goals by learning positive behaviours by focussing on strengthening positive attitudes and communication skills, thereby creating an environment in which all team members feel actively inspired to ‘own’ their performance outcomes.
Client Outcomes
Binarix’s value to our clients is to develop key behavioural and communication skill outcomes.
Our success lies in our corporate culture learning and development methodologies, to develop training indicators from which we are able to directly measure the success of our training.
Performance Goals
Customer experience communication performance goals, are
determined as part of our assessment process, and vary from client to client.
Examples of client goals may include:
‘client focussed’ business units
‘best practice’ customer experiences
challenging conversation to achieve mutually positive customer experience