Author: justin

To grasp the significance of developing a growth mindset in sales, is to firstly embrace the concept. It is the single most important sales training behaviour, to implement and practice, to achieve great success – not only in sales – in life itself. Best to start with understanding the difference between a fixed and growth mindset. Simply the difference is telling yourself “I can’t” versus telling yourself “I can”.

Yes to being a great leaderYes, we all have the ability to become great leaders. Training to be great leader means asking yourself, “How willing am I to acknowledge that…

Care is what the customer buysIn our experience, CX Teams are incredibly open and truly value customer service training, to strengthen their growth mindset and communication skills. They key behaviours,…